How does it work?

1. You can personalise any product tagged with the iD-Me icon with up to 5 initials.

2. Select the product you require and select the correct colour option that states ‘+ Initials’.

3. Select the size & quantity required, then add to your basket.

4. Once you have bought all the items required go to your shopping basket to check-out.

5. After selecting your delivery method put the Initials you require for all the relevant items in the ‘Special Delivery Instructions’ below the Delivery method.

6. You will then get a confirmation email acknowledging the placement of your order.

7. We will then process your order this end and send you a further email telling you your order has been accepted and from this point you will be unable to cancel.or amended your order.

8. We then personalise your order which normally takes between 7-14 days depending on the time of year – during bust periods such as the start of the cricket season the process may take longer and in these instances you will be informed if your order will take longer than anticipated.

9. Once your order has been personalised it will be despatched to you with most orders delivered within 14 days from placement of orders.

iD-Me Special Terms & Conditions

All personalised items cannot be cancelled, returned for exchange or refund once the order has been confirmed as processed unless the item has a genuine manufacturing fault.

Only Initials are acceptable, names, nicknames and initials deemed offensive are not acceptable. In cases where sets of initials are deemed potentially offensive only the forename and surname initials will be used. The customer will be informed of any alterations before any personalisation is carried out to ensure the alterations are acceptable.

The colour of the initials will be same colour as any other branding on the product you wish to personalise.  If you require something different please contact us separately.

The initials will be positioned below the Club/County logo or on opposite side to wicket logo on all clothing garments and where appropriate on other items, such as holdalls.

Initials will either be embroidered or printed to best suit the item they are going on. Garments will generally be embroidered and holdalls printed.

Sizes of the Initials will vary per item and will be sized at our discretion.

A standard complimentary font will be used to suit the Club/County logo, therefore specific font requests will not be accepted.